Host OverviewKnownHost LLC is an efficient and reliable solution to all your web hosting needs. They cater to all individuals and businesses with their wide range of packages. They offer shared, reseller and VPS hosting combined with outstanding support and your choice of Plesk, cPanel or DirectAdmin. Customer service is their number one focus.
Average Ratings for KnownHost
|Owner||20 Jul 07, 02:24||8 out of 10|
Hello to One and All,
Today i want to share some of my experiences with one and only Knownhost.com !
I have been with them for allmost 6 - 7 months now , and before i found them i was never satisfied with any host , as some of the other problem exists in them.
But today at this stage i can proudly say - Knownhost.com is the best , from the point of view as Complete Hosting provider !
They reply to support tickets in less than 5 - 10 mins , or may be earlier , i know and admit i have been impatient with them sometimes.
I am in process of upgrading my VPS with them , because i am sure that they will always be the same , MOST PROFESSIONAL HOSTING COMPANY !
At end i can just say , KNOWNHOST be same forever and keep climbing stairs of Success , WE ARE WITH YOU !
GOD BLESS EVERYONE BEHIND THE SCENE OF SUCCESS OF THIS COMPANY
|9 out of 10||10 out of 10||7 out of 10||7 out of 10|
|Dan||13 Apr 12, 14:48||10 out of 10|
I have been a customer of Knownhost for over 5 years now. I have also been with numerous other hosts, both VPS and shared, for roughly 10 years prior to that. With those other hosts (with one exception) there would be a degradation not only of performance of the server but also of the technical support received. With Knownhost I have not seen any of this degradation other than what you would expect from running the same computer for nearly 5 years non-stop.
Are they perfect? Of course not. They have to rely on their data centers and their uplines just like everyone else does. And they are human too of course. The largest period of downtime that I have witnessed was due to the fact that a fail-over switch at one of their data centers failed which caused some lengthy downtime. But they did their best to keep customers informed and pushed the data center as hard as they could to get repairs done. The next longest downtime I can remember was, perhaps, a couple of hours. A few other shorter ones too of course (we all know that it happens). But for overall uptime they have been leaps and bounds better than any other host I have been with.
Now for technical support. Again, perfect? Of course not. They're human! I have submitted more trouble tickets than I can even remember and sometimes they might misunderstand or something but it's just like anything else, communications is key. Continue to discuss the problem with them and they will eventually figure out where you're trying to go. But that is the rare occasion, the norm is that I shoot a ticket in and it's answered and being worked upon within minutes if not right away and the resolution follows very shortly after that. They will even help with installation of other software onto the VPS and help you troubleshoot it if you have problems. I have never had another host do that as they would always say that they will only support what they supply on the VPS.
Performance of the VPS. As stated earlier I had my first with them for nearly 5 years. And it ran pretty much all the time during all of those 5 years. With a few hiccups of course but they were very few and far between. And I was always happy with the performance that I got out of it as were the numerous clients that I have on it. Recently that version of CentOS reached End of Life so I purchased another VPS with the latest version and it's performance has even been better!
At the time that I moved to Knownhost their prices were quite good. I've run across some now that are cheaper but as far as I'm concerned you get what you pay for and I am extremely happy as I DO get what I pay for.
PS: Knownhost is the ONLY company that I know of that has actually given their customers Christmas presents! This last Christmas they increased the memory for EVERY VPS. And a couple of years back they increased the disk space for EVERY VPS. Does your host do THAT?
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|London||09 Oct 09, 11:37||7 out of 10|
I am with KnownHost for 3 years now and have several VPSs with them. They are fantasticccccc
|8 out of 10||8 out of 10||5 out of 10||7 out of 10|
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