IPower is by far the worst webhost I have ever experienced.

Here are the recent uptime stats for my website, as measured by basicstate.com:

2008-03-24 85.71%
2008-03-23 81.32%
2008-03-22 86.02%
2008-03-21 82.42%
2008-03-20 85.71%
2008-03-19 72.53%
2008-03-18 74.19%
2008-03-17 65.93%
2008-03-16 79.12%
2008-03-15 86.81%
2008-03-14 86.81%

As soon as I moved to a different webhost the uptime for my website has been 100% (literally) ever since.

And despite these appalling figures I quote above, which have badly damaged my business, when I asked for a refund IPower said that they cannot give me a refund.

When I filed a complaint with BBB (Better Business Bureau) then IPower emailed me to tell me that I would now get a refund. I'll have to wait and see whether that eventuates, but I won't hold my breath.

My webmaster suggested using ipower. The average hold time for support has been 1 hour. The live chat hold time was 30-45 minutes. The server was down twice in one week, and I lost a lot of incoming email. They couldn't recover it. Then my email bounce, saying my mailbox was full when they had told me it wasn't. I just left ipower.